Delivery

Delivery – Fast, Safe, and Convenient

In our online store, we make every effort to ensure the delivery process is Safe, fast, and maximally convenient for our clients. We work exclusively with trusted transport companies, which specialize in furniture transport, ensuring that your order arrives in perfect condition.

What delivery options do we offer?

  • Courier delivery – for smaller orders and accessories.
  • Dedicated transport - specialized furniture delivery by professional carriers.
  • Delivery with carrying in - an option for those who need help bringing furniture into an apartment or house.
  • International delivery - shipping of furniture to selected European countries (details in the delivery regulations).
    Our projects

Delivery lead time

The delivery time depends on the availability of the ordered products and the chosen method of transportation. Standard delivery times are:

  • Products available in stock: shipping within 2-5 business days.
  • Custom-made products: shipping within 4-10 weeks (details provided on the product page).
    After the order is shipped, the customer will be informed about the planned delivery date.

Delivery costs

The delivery cost depends on the type of order, its weight and dimensions, and the chosen method of transportation. Delivery prices are always clearly specified at the order finalization stage.

  • Free delivery - for selected orders above X amount, applicable within the territory of Poland.

How is the delivery going?

01
Order acceptance
After placing the order, you will receive an email with confirmation and information about the estimated delivery time.
02
Preparation for shipping
After completing the order, the furniture is carefully packed and secured to ensure it reaches you in perfect condition.
03
Establishing a delivery date
For larger orders, we will contact you to arrange a convenient delivery date.
04
Delivery to the specified address
On the day of delivery, the courier or transport company will deliver the furniture to the specified address, and if you selected the carrying option, our staff will assist in placing it in the designated location.

What to do in case of a damaged shipment?

We ensure that every order arrives in perfect condition, however, if you notice any damage to the packaging or contents, please:

  • Damage report preparation in the presence of the courier or delivery person.
  • Taking photos of damages and packaging.
  • Contacting us for the purpose of filing a complaint.
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We prioritize applications to resolve the issue as quickly as possible and ensure your satisfaction with your purchases.